Refund & Cancellation Policy

Customers can cancel their order within 24 hours of placement for a full refund, provided the order has not been shipped. Once shipped, the cancellation policy transitions to our Return Policy.

Products must be returned within 30 days of delivery. Items must be in their original condition: unworn, unwashed, with all original tags attached, and in original packaging.

For hygiene second, innerwear and certain accessories are non-returnable. Custom-made or personalized items are also non-refundable unless defective.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to the original payment method within 7-10 business days.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We currently offer exchanges for different sizes of the same product, subject to availability.

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with photos to facilitate a quick resolution.

To initiate a return or cancellation, please email nkpatelnami@gmail.com with your Order ID and reason for return.